Bob Farrell's vision was ....If the staff is in a great mood and having a "party" time, it would rub off on the customer TAKE A LOOK AT THIS VIDEO!
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March 30, 2011
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Don't these people know they are in a McJob and probably not even making a "living wage"?!? Suckers. I'm glad the youth of today have a proper sense of entitlement. They may have to do some lousy cutomer service job -- but they sure don't have to act like they like it!
Posted by: Pom Mom of LO | March 30, 2011 at 07:38 AM
You are very wrong Pom. When Bob farrell owned the chain he cherry picked every crew, many went on to doing great things in business. He taught them as young teenagers and young adults how to treat a customer. It was like a boot camp for future success. I worked at the original off West Burnside. It was one of the finest experiences I ever had.
Posted by: Bill Kobelsky | March 30, 2011 at 08:05 AM
That's the problem with the written word Bill..it's hard sometimes to recognize sarcasm. Pom hits it right on the head with "the sense of entitlement". My daughters, now 33 & 30, learned very early that if they didn't show respect for other people and their property, they'd be out on their own. And yes, Bob Farrell was and is an excellent motivator and teacher of people skills.
Posted by: Tony Spear | March 30, 2011 at 09:24 AM
When I was in the Army in Colorado my ex and I went to a Farrell's down there. It was, of course, owned by Marriott by then. It sucked!
Even the local Farrell's degenerated into suck holes after Bob Ferrell sold them.
Posted by: JoelinPDX | March 30, 2011 at 10:06 AM
At 1:14 I hope that kid washed up after that.
Posted by: Russ | March 30, 2011 at 12:51 PM
Did I see Al Fleenor there?
Posted by: walt | March 30, 2011 at 02:02 PM
Uh...that's not whipped cream.
Posted by: jack | March 30, 2011 at 04:23 PM
one of the best places ever in it's day...never felt guilty there committing the deadly sin of being a glutton.
Posted by: trashman | March 30, 2011 at 06:43 PM
Read "Give Them the Pickle", about Bob Farrell. You will learn a lot.
Posted by: James | March 31, 2011 at 01:29 AM
SUPER reading for the above by Bob Farrell...a MUST for all folks who 'serve' the people!!
Posted by: Plog | March 31, 2011 at 03:03 AM
Back in the seventies the Lloyd Center Farrell's was a great place. We celebrated family birthdays and dined there just for fun sometimes. Exceptional service and food. Ice cream pig troughs and green river sodas, mmmm. Their old fashioned candy store made our eyes bug out in anticipation. Giant lollipops. Can't put a price on family shared memories like these!
Posted by: Ross M. | April 01, 2011 at 04:01 PM